Privacy Policy

Free Wave Co., Ltd. (hereinafter referred to as the “Company”) handles personal information entrusted to us through our business activities in an appropriate manner as set forth below. This Privacy Policy describes how the Company collects, uses, manages, and protects personal information obtained through our website, inquiries, use of our services, and other interactions with the Company.

1. Company Information

Company Name: Free Wave Co., Ltd.
Address: NK Building 1F, 3-19-10 Ikejiri, Setagaya-ku, Tokyo, Japan
Representative Director: Mutsumi Takahashi

2. Person Responsible for Personal Information Protection

Administration Department Representative for Personal Information Protection (Contact details are provided in Section 12.)

3. Definition of Personal Information

For the purposes of this Privacy Policy, “Personal Information” means information relating to a living individual that can identify a specific individual through such information as name, date of birth, or other descriptions contained therein (including information that can be readily matched with other information and thereby identify a specific individual), or information containing an individual identification code.

4. Purposes of Use of Personal Information

The Company acquires and uses personal information, including names, company names, telephone numbers, and email addresses, only to the extent necessary to achieve the following purposes.

(1) Personal Information of Clients Making Inquiries or Talent Booking Requests

• To respond to inquiries and appearance requests, provide proposals, and send relevant materials.
• To propose suitable talent, models, and other performers based on customers’ requests and provide related information.
• To distribute email newsletters and other information regarding our services and to display advertisements.
• To conduct surveys and analyses for the purpose of improving our services.
• To improve the quality of our responses to inquiries.

(2) Personal Information of Event Attendees, Fan Club Members, Content Purchasers, and Other Customers

• To accept reservations, conduct lotteries, process sales and payments, and manage admission for event tickets relating to talent represented by the Company.
• To accept reservations, process sales and payments, arrange delivery, and respond to inquiries regarding digital content and related products managed and operated by the Company.
• To process fan club membership applications, manage memberships, provide member benefits, and offer member services.
• To distribute email newsletters, conduct surveys, provide various notices and information, and carry out marketing activities.
• To perform operations incidental to the foregoing purposes.

(3) Personal Information of Job Applicants

• For recruitment screening and hiring purposes. Personal information of unsuccessful applicants will be promptly disposed of after the completion of the recruitment process.

(4) Personal Information of Business Partners

• For business communications, contract execution, and the smooth operation of business activities.

5. Storage and Management of Personal Information

The Company strictly manages personal information under its responsibility and implements appropriate and reasonable security measures to prevent unauthorized access, leakage, loss, destruction, or damage. Such measures include access controls for our offices, security measures for computer systems, and other necessary safeguards.

6. Opting Out of Email Newsletters and Other Communications

If you wish to stop receiving information from the Company, including email newsletters, please contact the inquiry desk specified in Section 12.

7. Provision of Personal Information to Third Parties

The Company will not provide personal information entrusted to us to any third party except in the following circumstances:

• Where the individual has provided consent.
• Where required by applicable laws or regulations.

8. Outsourcing of Personal Information Handling

The Company may outsource all or part of the handling of personal information to external service providers to the extent necessary to achieve the purposes of use (for example, event ticket reservation and payment processing, product delivery, or system operation and maintenance).
In such cases, the Company will verify that the service provider maintains an adequate level of personal information protection, enter into appropriate confidentiality agreements, and exercise appropriate supervision over the service provider.

9. Requests Concerning Personal Information

Individuals may request notification of the purposes of use, disclosure, correction, addition, or deletion of their personal information, as well as suspension of use, erasure, and suspension of provision to third parties. For details regarding the applicable procedures, please contact the inquiry desk specified in Section 12.

10. Access Analytics and Cookies

This website uses cookies, web beacons, and similar technologies to collect access history information for the purpose of improving our services and delivering effective advertising.
Use of Google Analytics : The Company uses Google Analytics to better understand how this website is used. Information collected through cookies and similar technologies does not, by itself, identify a specific individual. However, where such information can be readily matched with other information and thereby identify a specific individual, it will be treated as Personal Information.
As part of this process, information collected through cookies and similar technologies may be transmitted to servers operated by Google LLC in the United States.
Use of Collected Information : The collected data is used to improve the quality of our website and services and to provide information and recommendations tailored to users’ interests and preferences.

11. Voluntary Provision of Personal Information

The provision of personal information is voluntary. However, if required information is not provided, we may be unable to respond to inquiries or provide certain services.

12. Contact for Inquiries Regarding Personal Information

Personal Information Protection Desk
Free Wave Co., Ltd.
TEL: 03-6453-2744　Email: info@f-w.co.jp

13. Compliance with Laws and Regulations

The Company complies with the Act on the Protection of Personal Information of Japan, related guidelines, local ordinances concerning personal information protection, and other applicable laws and regulations governing the handling of personal information.

14. Revisions to This Privacy Policy

The Company may revise this Privacy Policy from time to time as necessary in response to amendments to applicable laws and regulations, changes in its business operations, or other circumstances. Any revised version of this Privacy Policy shall become effective upon posting on the Company's website.